Privacy Policy

At Monte Café, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and interact with our services.

We collect the following types of personal information:

• Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, and payment information.
• Non-Personal Information: We may collect information such as your IP address, browser type, and device type to improve our website's performance and user experience.

We use your personal information for the following purposes:

• To process orders and payments: We use the information you provide to process your orders and payments.
• To communicate with you: We may send you order confirmations, promotions, and other updates.
• To improve our services: We may use non-personal information for website analytics and performance improvement.
• To comply with legal obligations: We may use your information to fulfill legal requirements.

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze how our website is used. You can disable cookies through your browser settings, but some features of our website may not work as intended.

We may use third-party services, such as payment processors (e.g., PayPal or Stripe), for transactions and website analytics (e.g., Google Analytics). These services have their own privacy policies, and we encourage you to review them.

• Payment Processing: When making a purchase, we do not store your payment details. Payments are securely processed through third-party services like PayPal or Stripe.
• Analytics: We may use Google Analytics to analyze traffic on our site. Google Analytics collects data such as location, device type, and browsing behavior. This data is anonymized and used to improve user experience.

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Under GDPR, you have the following rights regarding your personal information:

• Access: You have the right to request a copy of the information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal information, subject to any legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy or wish to exercise any of your rights, please contact us at:

Monte Café
623 Harrow Road, Kensington and Chelsea, W10 4RA, London
Contact@MonteCafe.com

02089606961